Cattapult Ventures
Cattapult Ventures
Sunrise over a calm turquoise sea and pale sand beach

Personal travel agent

The trip everyone remembers, without losing 4 evenings to planning it.

Family trips, milestones, cruises, and the one that has been on your list for a year. I plan it, book it, and pick up the phone if something goes wrong at the airport.

You are not short of options. You are short of evenings.

You have a window, a rough budget, and no interest in spending 4 nights working out which of the reviews came from real people.

So the trip stays on the list. Not because you do not want it, but because planning it properly never quite reaches the top of the pile, and winging it feels risky when this is meant to be the one everyone remembers.

And if anyone else is coming, there is the group chat. 40 messages deep, everybody with an opinion, nobody making a decision, and you quietly working out how to say no to somebody's villa without it becoming a thing.

The part you cannot Google

Between January and August this year I booked 342 trips. Not all of them to places I have been, because nobody has been everywhere, and an advisor who only sells what they have personally seen is a small advisor.

What I have is 20 years of doing this, a network of people on the ground who tell me the truth about a property, and the habit of asking the questions you would not think to ask until you were already standing in the wrong hotel.

I travel with my own 2 children, so the family logistics are not theoretical. I am a Cunard Diamond member. And I work independently within the Avoya Travel Network, so nobody is paying me to point you anywhere.

How it works

  1. We get acquainted

    A call or a short form, whichever you prefer. How you like to travel, what this trip is for, what to avoid.

  2. Options take shape

    2 or 3 that actually fit, with real costs attached, rather than a spreadsheet of everything that exists. If other people are involved, you forward one message instead of running the group chat.

  3. Everything gets booked, and I stay with you

    Flights, hotels, activities, and the small requests you would not have thought to ask for. It all lands in one app on your phone, so you are not searching your inbox at the gate. Then if a flight cancels or a hotel mixes up your room while you are away, you send one message and it is handled.

What you get back

The evenings, first

You get back the ones you would have spent reading reviews.

Then the trip itself

Your name flagged at check in, so the room is not next to the ice machine. The kids' snacks waiting when you arrive. A table booked at the right time on the right night, because I asked what you were marking.

And the story afterwards

You come home talking about your kid's face in that lobby rather than about what any of it cost.

What I plan

Romantic getaways

Honeymoons, anniversaries, and the just because trip.

Family travel planning

Built to work across every age in the group, from someone who travels with her own 2 kids rather than in theory.

Cruise travel planning

Ocean and river, from someone who knows which ship suits which traveler, and will say when a cruise is the wrong call.

Milestones

Big birthdays and the trip you have put off for years.

What kind of traveler are you?

Three questions. It tells me more about how to plan for you than a form ever does.

1. When you imagine your ideal week away, you are
2. Your biggest travel fear is
3. If something goes wrong on the trip, you want

Answer all three and I'll tell you which one you are.

What is always included

Every trip, every time.

  • Research, holds, options and booking, handled end to end.
  • Your whole trip in one app, updated as things change.
  • Upgrades and amenities through personal industry contacts.
  • Additional perks through the Avoya Travel affiliation.
  • Guidance on documentation and health requirements.
  • Accommodation matched to how you actually travel.
  • Someone on call when something goes wrong.

What it costs

Nothing. Not for the trip, and not for flights booked on their own.

When I book your hotel or cruise, they pay me a commission. That is how the industry has always worked and you deserve to know it. It does not make the advice worth less, because I am paid the same whichever property you pick.

Traveling as a company too? See how corporate travel works. Going with a group? That is group travel planning.

What clients say

We just got back from a family trip to Mexico that Alex planned for us, and I can't recommend her enough. We're a household with two parents running our own businesses and teenagers to keep happy, and we simply do not have the hours to sift through endless options. Alex did all of it for us in record time, listened to what our family actually needed, and came back with the best fit. The time she saved us was worth its weight in gold, and she found us a better deal than we'd ever have found ourselves. We'll absolutely be using her again.

Shannon Carriere

Family trip to Mexico

I cannot recommend Alex highly enough. She was the trip planner for our recent, truly incredible experience in Paris, and her guidance made all the difference. From booking the perfect hotel to securing outstanding restaurant reservations, arranging tours, and offering thoughtful recommendations, every detail was handled with care and precision.

Scott Sullivan

Paris

What happens if it stays on the list

It stays there another year, most likely. The birthday, the anniversary, the last summer before one of them is old enough to want to go somewhere else, all get marked some smaller way instead.

Nothing goes wrong, exactly. That particular window just closes.

Planning a trip, asked often

Why use a travel agent if I already know where I want to go?

Knowing the destination is the easy part. The work is everything after it. Which hotel, which room in that hotel, which flight actually connects, and who fixes it at 11pm when it doesn't. That's the part I do. For personal travel it costs you nothing.

What does it cost to work with you?

Personal travel costs nothing, including flights booked on their own. Corporate travel costs nothing when a hotel is in the booking. Corporate flights on their own are $25 per ticket. Group programs and retreats are quoted individually, based on size and how much you want handled.

If it's free, how do you actually get paid?

The hotel, resort or cruise line pays me a commission when you book. That's how this industry has always worked, and I'd rather you knew it than wondered. I'm paid the same whichever property you choose, so nothing is pulling my recommendation in one direction.

How do you choose hotels and cruises?

On what fits you, not on what pays best. I'm not anybody's top seller and I hold no preferred supplier deals, so I have no quota to fill with one brand. I look at location against your actual plans, what the room is really like, and whether the property delivers what it advertises.

What happens after I get in touch?

We talk, by call or email, about how you travel and what you want from this trip. You get 2 or 3 options that genuinely fit, with real costs. Once you choose, I book everything and handle the requests you'd never think to make. Then I'm on call while you're away.

Do you only book the Caribbean?

No. I live in Grenada, so my Caribbean recommendations come from being here rather than from a brochure. But I book Europe, the Americas, cruises worldwide and everywhere else my clients want to go. Living in one region doesn't limit where I plan.

What happens if something goes wrong while I'm traveling?

You message me and I sort it. Canceled flight, hotel mix-up, a connection that isn't going to work. I'd usually rather find out from my own alerts before you do, which is often what happens. You don't sit on hold with an airline. That's my job.

Can you handle dietary needs, accessibility or special requests?

Yes, and they get confirmed before you arrive rather than mentioned at check in. Dietary requirements, accessibility needs, room preferences, connecting rooms, a cot, a quiet floor. Tell me at the start and I'll make sure the property has it in writing.

Can you help with visas, entry rules and vaccinations?

I'll flag what applies to your trip and point you to the official government sources for your nationality. What I won't do is tell you you're fine when the rules change weekly. The final check is always yours, but you won't be doing it without knowing what to look for.

Tell me what you have in mind

Rough dates and a rough idea is enough to start. I will come back to you personally.

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